Free Service Extensions for DJI Mavic 3 - sUAS News - The Business of Drones

Free Service Extensions for DJI Mavic 3 - sUAS News - The Business of Drones
DJI provides a longer service protection for your Mavic 3

To show our appreciation for early customers of DJI Mavic 3, we’re offering extra service for those who purchase Mavic 3, DJI Mavic 3 Fly More Combo, or DJI Mavic 3 Cine Premium Combo before January 1, 2022 as a gift for your support. This additional service applies to DJI Care Refresh service (if purchased) and to the original warranty.



1. Longer Warranty Period

For customers who purchased DJI Mavic 3 before January 1, 2022, additional warranty coverage will be provided from the day you receive the product until February 7, 2022. The official warranty period will be calculated beginning on February 8, 2022, giving customers a longer coverage period for additional peace of mind.







For Example:

November 9, 2021: Receive DJI Mavic 3
November 9, 2021 – February 7, 2022: Additional warranty coverage provided
February 8, 2022 – February 7, 2023: Official warranty period of DJI Mavic 3
Note: Warranty duration varies by region. For more details, please refer to the After-Sales Service Policies. Click here.





2. Longer DJI Care Refresh Service Coverage

For customers who purchase DJI Care Refresh and bind it to DJI Mavic 3 before January 1, 2022, DJI is offering additional service for extended coverage. The official validity period of DJI Care Refresh will be calculated starting from February 8, 2022.



From the binding date until February 7, 2022, an additional DJI Care Refresh service period will be provided, including all of the normal services of DJI Care Refresh such as paid replacement service, maintenance service, and exclusive discounts for high-quality repair service. Please note that any services used during the additional extension period will count as official service usages.





For Example:

November 9, 2021: Bind DJI Care Refresh (1-Year Plan) to DJI Mavic 3
November 9, 2021 – February 7, 2022: Additional DJI Care Refresh Coverage provided
February 8, 2022 – February 7, 2023: Official DJI Care Refresh Coverage (1-Year Plan)
Note: If DJI Care Refresh (2-Year Plan) is purchased, the validity period of DJI Care Refresh (2-Year Plan) will be calculated from February 8, 2022 to February 7, 2024.





FAQ

1. Are the free service extensions only available for DJI Mavic 3?

The free service extensions are for customers who purchase any of the following: DJI Mavic 3, DJI Mavic 3 Fly More Combo, or DJI Mavic 3 Cine Premium Combo.



2. How can I get these free service extensions？

Customers who have purchased DJI Mavic 3, DJI Mavic 3 Fly More Combo, or DJI Mavic 3 Cine Premium Combo and have bound DJI Care Refresh (if purchased) to the aircraft before 12:00 a.m. on January 1, 2022 (local time, at the end of Dec. 31, 2021) do not need to take any actions. For these customers, the free extension(s) will be automatically included.



3. If I have already purchased DJI Mavic 3 am I still eligible for the free extensions?

Yes. If you have already purchased DJI Mavic 3, DJI Mavic 3 Fly More Combo, or DJI Mavic 3 Cine Premium Combo and bound DJI Care Refresh (if purchased) to your aircraft, there is no need to apply. For these customers, the free extension(s) will be automatically included.



4. Am I still eligible for the free extensions if I have not purchased DJI Care Refresh (or if DJI Care Refresh is not available for purchase in my region)?

Yes. You will be automatically given the additional warranty extension period. For users who have not purchased and bound DJI Care Refresh service before 12:00 a.m. on December 31, 2021 (local time), the additional DJI Care Refresh service will not be provided.



5. What is the warranty repair service?

Free repair service is provided by DJI if the product is malfunctioning due to a non-user error while under warranty.



6. What is the warranty period of DJI Mavic 3?

The warranty period varies by region. For more details, click here.



7. Will the service time be deducted if I used DJI Care Refresh services within the additional service coverage period?

For the free extensions, an addition period of coverage is provided, not any additional services. For further service details, or information regarding remaining number of services and expiration date, visit the DJI Care Refresh official website to check your service plan.



8. Why is the validity period of DJI Care Refresh shown on DJI’s official website not extended?

The validity period of DJI Care Refresh will be updated on our website before February 15, 2022.



9. Can I purchase DJI Care Refresh if my DJI Mavic 3 has been activated?

You can purchase DJI Care Refresh at the DJI Online Store if your aircraft has been activated within 48 hours. Otherwise, please complete this DJI Care Video Verification and then visit the DJI Online Store to purchase DJI Care Refresh.



Share this article:
https://dronedaddy.us/rss/suasnews/free-service-extensions-for-dji-mavic-3-suas-news-the-business-of-drones-2/

Comments

Post a Comment

Popular posts from this blog

DJI Mini 2 Errors: What They Mean (And How to Fix Them) | Droneblog

Image
Nothing brings a drone operator down quicker (pun intended) than bad weather and drone error codes.  We wait until it gets better with the weather, eventually, although our highly anticipated day of flying is ruined.  However, drone error codes can be more than simply waiting out the issue or hoping it resolves itself. Error codes and the inability to fly the DJI Mini 2 because of these errors can be a nuisance, but, when those codes are decoded, explained, and suggestions on how to fix the issue come to the fore, things get easier. We’ll be looking at a laundry list of DJI Mini 2 error codes, what they mean, and the steps to fix them.  The codes will be listed numerically to locate specific codes easier within the article. These codes are: Code 10001Code 10016Code 10022Code 10023Code 30007Code 30008Code 30047Code 30049Code 30050Code 30055Code 30060Code 30064 Code 30085Code 30105Code 30168Code 30210Code 30224Code 30226Code 40002Code 40011Code 40012Code 40021Code 180016Code 180030Code 1...
Read more

DJI Transmission System (Everything You Need to Know)

Image
An essential feature behind a DJI drone that is often overlooked is the drone transmission system. I have personally flown multiple DJI drones from different generations, and I can say – good heavens, what a difference! DJI drones usually have the OcuSync transmission system, which is unique and proprietary to DJI. The transmission module is installed on all DJI drones and cannot be upgraded or changed, but it comes in different versions. And the flight range, penetration, controller compatibility, and a few more factors depend on it. Here, I’ll share with you everything you need to know about the DJI transmission system, why it matters, the difference between them, and how we can identify one. Behind DJI OcuSync: Factors & Analysis A transmission system in a drone is one of the most critical parts without which a drone cannot fly at all. It simply cannot make a connection between a drone remote controller and the drone itself. In consumer DJI drones, we have the OcuSy...
Read more

Autel EVO 2 Pro: 3 Most-Common Problems (With Solutions) | Droneblog

Image
The Autel EVO 2 Pro drone is a very powerful drone with many features, but it does have a few drawbacks that I have found while using it. Despite the issues I have experienced, the Autel EVO 2 Pro is still a great drone that I would recommend to anyone looking for a foldable drone with a 20MP camera. While the Autel EVO 2 Pro is a strong drone model overall, there are a few areas of weakness. The controller, lack of accessories, and flight characteristics could use some work on Autel’s end to get this drone to the top of its class. Even with the problems I have experienced, there are still many ways to fly the EVO 2 Pro issue-free. Let’s take a closer look at some of the issues you might experience and ways to work around them to get the footage you’re looking for. 1. Autel EVO 2 controller issues As a professional drone operator, I have used a few different drone controllers and think the controller that comes with the EVO 2 Pro is just too small and not balanced properly. Let’s discu...
Read more